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newAnnouncement
10 months ago

Creating end users in Heropa without an email address

👋 Hi from the Heropa team! We're pleased to let you know about some new capability on the platform.. Read on! 👀   

Some of our customers have been asking about whether end users can use Heropa without us requiring or storing their email address. Given the importance of data protection, this makes complete sense! 

At a Heropa tenancy level, it's now possible for Administrators to configure whether email addresses are required for end users. If the 'Show email addresses' configuration is switched off in Administration / Settings, then users can:

  • Be invited into Heropa 
  • Create an account on Heropa 
  • Be enrolled in a course 
  • Be assigned event seats 

.. all without requiring an email address.   

How does it work? 

When adding a new user to Heropa, an Email address field is optionally available. If completed, they will receive the invitation to join Heropa via email. The email address is retained until the user activates their account. This allows the invitation to be re-sent if necessary. Once they create and activate their account, their email address is deleted.

The same applies if an end user is enrolled in a course or invited to an event via their email address. 

Please note: 

  • Enabling this feature does not prevent your internal user accounts from having email addresses to receive administrator notifications from Heropa. 
  • Access links can still be used to provide end users access to courses and events without an email address.

For more information, see: Configuring settings, and Adding users.

We look forward to your feedback!