What is the Credential Manager?

The Credential Manager in Heropa provides a way to issue end users with unique sets of credentials to access external applications during their labs. We worked closely with one of our customers to create this, and we're pleased to announce it's now reached general availability. 

Why a Credential Manager? 

When training courses require learners to access other applications, issuing and managing sets of external application credentials involves a lot of manual effort. In self-paced training, this is even harder. Managing the lifecycle of credentials from user to user also requires considerable administrative effort. The Credential Manager was created to overcome all of these issues.   

How it works: 

1. Credential pools containing sets of credentials are added into Heropa.

2. Credential pools are associated with a template, course, environment or event.

3. Decide which properties to display per credential set, in what order, and where these will be displayed in the workspace (main or side panel). 

4. End users can then see the credential sets in their workspace, and use them to log into external applications during a lab.

Here's how the credentials look to a learner when presented in the main panel of the workspace:

The Credential Manager is available in some Heropa subscription tiers. To learn more, speak to your Heropa account manager. For more information, see: Using credentials.